Empathy: the elixir for uncertainty and fear

Empathy: the ability to share and understand another person’s feelings or experiences

Does it seem like empathy is harder to practice in times of uncertainty and fear?

I think empathy is the elixir to overcome uncertainty and fear.

I think:

  • Empathy drives human connection.

  • Human connection drives collaboration.

  • Collaboration drives effectiveness.

  • Effectiveness drives improved customer/client/citizen satisfaction.

  • Satisfaction for the people you serve drives personal and organizational success.

Here’s a great example of empathy in the workplace.

Male MPs wear 'hot flush' vests to simulate menopause

Let’s use empathy to make our world a more peaceful and humane place!

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