Empathy: the elixir for uncertainty and fear
Empathy: the ability to share and understand another person’s feelings or experiences
Does it seem like empathy is harder to practice in times of uncertainty and fear?
I think empathy is the elixir to overcome uncertainty and fear.
I think:
Empathy drives human connection.
Human connection drives collaboration.
Collaboration drives effectiveness.
Effectiveness drives improved customer/client/citizen satisfaction.
Satisfaction for the people you serve drives personal and organizational success.
Here’s a great example of empathy in the workplace.
Male MPs wear 'hot flush' vests to simulate menopause
Let’s use empathy to make our world a more peaceful and humane place!